Free Consultation: WA (509) 327-9637 ID (208) 415-9989
Rosa Yates
Rosa Harton was born in Spokane, WA, and spent her early years in Texas and California before returning as a teen. She met her husband Gerry at Roger High School.
A proud mother, grandmother, and great-grandmother, Rosa is gifted in quilting, painting, and cooking, and was always active in her children’s education and activities.
Rosa worked in several industries before becoming a factory representative, later partnering with Gerry as office administrator and bookkeeper.
Rosa and Gerry share a love for travel and faith. A devoted believer, she introduced her husband to the Gospel.
Gerry Yates
Gerry Yates, a Spokane native, graduated from John Rogers High School where he met his wife, Rosa. Raised in a horticulture and floral design family, he developed creativity, discipline, and a strong work ethic.
Gerry spent 37 years representing brands such as Hunter Douglas and Graber, and training hundreds of dealers across seven states. Later, Gerry and Rosa founded their own family-run window covering business.
Married over 50 years, they share four children, twelve grandchildren, and four great-grandchildren. A devoted Christian, Gerry is dedicated to family, and business to God.
Dana Jackson
I believe great business starts with great relationships—I just happen to sell window coverings along the way. Most of my work comes from repeat clients and referrals because I focus on listening, understanding your goals, and guiding you through design choices with ease.
From selection to installation, I stay involved to ensure a smooth, stress-free experience and aim to simplify the process so you have more time for what matters most.
I look forward to helping you create a space you’ll love.
Amy Yates
From scheduling to following up with vendors and keeping the books, Amy keeps things humming.
There is a tremendous amount of follow-through in maintaining vendor relationships and making sure all internal processes are followed.
Amy pays fierce attention to detail and makes sure the job gets done right!
Michael Radka
You’ll love Michael’s concern, attention to detail and respect for you and your home. An absolute pleasure to work with. (The apple doesn’t fall far from the tree!)
But it’s Michael’s installation experience and training in the latest Smart Home and motorization technologies that will help make your new blinds fit just right and work flawlessly.
Billy Edwards
Is Project Manager too vanilla of a title?
Not for those who enjoy their blinds installed correctly and on time!
Billy ensures Factory Rep Blinds runs like a well-oiled machine. With decades in the medical field as a Respiratory Therapist, Supervisor, and Sales Manager, Billy brings precision and professionalism to every project. An expert woodworker with a passion for home improvement, he loves transforming clients’ windows and seeing their satisfaction when the job’s done right. Above all, he enjoys time with his wife and family.
John Radka
John brings a level of professionalism and craftsmanship to our team that few others could!
When not installing blinds, John is a top-tier wood craftsman, building furniture by hand. John has been commissioned to build pieces that grace beautiful homes across the Inland Northwest.
If you get a chance, ask John to see some photos of his work. He’s humble, but loves sharing his creations when asked.
Jenifer Edwards
Office Operations Assistant. With a degree in Business and Sales & Marketing, Jenifer’s strength is organization.
She proudly serves on the Spokane Youth Symphony Board of Directors as Secretary, has taught violin and music classes, and is a veteran homeschooler of 24 years with six boys. Most of all, she loves to work on home DIY projects with her husband, Billy Edwards and spending time with her family and grandchildren.
Ethan Edwards
Ethan represents the third generation in our family business. Raised around the window covering industry has given Ethan experience beyond his years: from installation to customer service.
Conscientious and caring about doing right by others, Ethan fills multiple roles within our company. You’ll not find someone more concerned about making you a long-time loyal and happy customer than Ethan.
Posted on Amber Friehe2025-09-29Trustindex verifies that the original source of the review is Google. Love the product and great company to work with!Posted on Paula Freeman2025-09-28Trustindex verifies that the original source of the review is Google. Service was five star! My guys were knowledgeable, polite and personable! Thank you for serving as you do!!Posted on Edward Kiss2025-09-26Trustindex verifies that the original source of the review is Google. Factory Blinds were great. Their quote was reasonable and installation was very professional. I expect to place another order with them.Posted on Gina Bossini2025-09-26Trustindex verifies that the original source of the review is Google. Fast and looks great.Posted on Steven Meltzer2025-09-15Trustindex verifies that the original source of the review is Google. We just had new shades installed by Factory Rep Blinds and want to send a big "thank you" to Gerry, the owner, and the two guys who did the install: Michael and Ethan (hope I remembered that correctly!). Gerry came out and did the initial measuring and helped with the best selection and was very generous in his discounts - much appreciated! Great company to work with and recommend to anyone seeking new shades, etc. Thank you!Posted on Harold Covill2025-09-12Trustindex verifies that the original source of the review is Google. Factory Rep Blinds did a FANTASTIC job installing our blinds for our four season patio. We are so pleased with the top quality, work and look that will definitely add value to our home. Highly recommend Factory Rep Blinds!!Posted on Luc J2025-08-10Trustindex verifies that the original source of the review is Google. I love my roller shade. The service was quick, professional, thorough. I highly recommend.Posted on Shasta Bruce2025-08-08Trustindex verifies that the original source of the review is Google. We just moved to a new house in the Spokane area and we are very happy with our decision to purchase blinds here. From choosing to them being installed, it was a very smooth process. If anyone needs blinds, I will send them your way!!! Thank you!Posted on Laura Ospina2025-08-02Trustindex verifies that the original source of the review is Google. The first consultation was very complete, he took the time to show us everything he had, seeking to make us completely satisfied, the final delivery was very fast and we were very happy with the result.Load more