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Customer Reviews

Recent Reviews

Only 5 stars? I would leave more if I could! First of all, we like dealing with local companies and especially Family Owned! So glad I saw their add on TV and decided to see if they’d come to Sprague(not many different businesses do!) Gerry was so pleasant & helpful, I immediately knew this was the company I wanted installing my window coverings! Next came Billie & Alex to install. Alex kept me informed and worked it out to install a week earlier than the next opening! He also kept me informed of their arrival time! That was much appreciated! Even though we had fitting problems, in the end they covered our windows with the shutters and said they will reorder to make them fit perfect. I would definitely recommend them whole heartedly! BTW, shutters are the way to go if you have cats! Wish I had more windows to cover."  (Pat S.)

"Top notch service! Dana helped come up with an affordable solution to an oddly shaped window and it looks amazing! She was friendlier to work with than a competitor that came to give us a bid. The installers were nice and did a great job as well. We will definitely be back for future windows."

(Robyn H.)

"These guys, Gerry & Billy, were fantastic to work with!
I had a major breakdown of one of my Pirouette blinds & I knew it was going to be a nightmare to get it fixed because I've had a variety of Hunter Douglas blinds installed in my house over the last 18 yrs, using a couple different companies because of business closures. . etc. Two or 3 times I've needed service or repair and it has always been nearly impossible to find someone knowledgeable & willing to do these minor repairs, since it doesn't involve a big purchase. Their business card gets a prominent spot on my refrigerator!"   (Cathy H.)

"Love our blinds. Dana is so knowledgeable and helped us pick our blinds. Billy installed quickly, finished beautifully. I would recommend Factory Rep Blinds to anybody looking for window treatments."  (I D)

​"Great experience with this company! We are not local and were referred to them by our realtor. Dana was so helpful and went to our house with our realtor to measure and suggested just the right blinds. The communication was so smooth and the installer's were in and out, also without us being there, and everything turned out beautiful! Everyone I dealt with in the company could not have been nicer or more accommodating! Thank you to all!"  (Melanie M.)

"We are so happy with our new blinds! Dana is very knowledgeable and has a good eye for color. She helped us find a color that works well with the interior of our house. The installers, Alex and Mike were friendly and very efficient and asked how we wanted the blinds placed in the frames. They made sure to answer our questions before they left. All in all we had a great experience and feel like we made a smart investment!" (Christine P.)

"Absolutely amazing service. From start to finish and everything in between this group is amazing. Extremely friendly, professional and knowledgeable. They are quick and accurate. I will recommend them to everyone that could benefit from their services. You will not be disappointed!" (Courtney S.)

"I had as good of an experience with Factory Rep Blinds as you could possibly have. As a first time homeowner, I knew next to nothing about purchasing and installing blinds. Gerry took the time to ask questions, listen to what it was I was hoping to accomplish and make quality recommendations. I am super satisfied with the blinds themselves and the service was awesome! The installation was quick and easy and very conscientious of my work from home situation. I will be recommending this team to my friends and will continue to use them myself for future needs!" (Matt W.)

"Great company!! From the initial contact with the design representative to the final installation…everyone was professional and very knowledgeable about their products. They made sure that we were 100% happy with every aspect of the process. I would highly recommend Factory Rep Blinds :-)" (Anne E.)

"Truly a company that is easy to do business with! We were impressed with the whole process! We initially wanted shutters and were convinced to go with something less expensive (when does that ever happen) The opinion of the Rep was material would soften the room against our hardwood floors, we went with the recommendation and couldn't be happier! Thank you Dana!"  (Jimmy H.)

"My shades look amazing!  We've had them do shades in our office and my sister's house last year and then my house this year.  I highly recommend them.  Easy to work with and it speaks volumes that we've had them back 3 times to do 3 different locations. :) Thanks Gerry & Billy!"  (Samantha K.)

"I feel so pampered!  Dana GOT me and what I needed/wanted for our new home. I'm very happy with the blinds, colors and fit. They just make the house our home." (Brenda D.)

"We have gotten quite a few window blinds from this company for our new house.  We have had absolutely the best experience.  Honest and trustworthy staff.  Highly professional with attention to details..." (Eric M.)

"Beautiful roller shade installed by factory rep. Timely and affordable. 10/10"

(Alena N.)

"Factory Rep Blinds was great to work with!  Dana was so friendly, gave great suggestions, and helped us order blinds that matched both current blinds and our window trim perfectly.  Alex did a great job installing them and making sure we..." (Reesey K.)

"Love our blinds! We had them install motorized shades and they are fantastic! The look of the valances blend in perfectly to our window trim so you'd never notice they were installed. The blinds when down look amazing too. They were great to work with and installation was professionally done! The price was much less than I had predicted, which was a bonus. We can highly recommend them!" (Jay U.)

Whether you're shopping for Roman Shades, Shutters, Vertical Blinds, Roller Shades, Cellular Shades, Mini-Blinds  (miniblinds) or Horizontal Blinds, Factory Rep Blinds offers the best experience you could imagine.  From free in-home consultation to professional measuring and installation - all included in our price, we're here to do all the work while you enjoy the results!

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